OUR STAFF
Sherry O'Bray
Sherry came from the beautiful state of Utah to work as the office manager for a third party insurance administrator in Kansas. She has experience from the doctor’s office side where she worked for 4 years as a skilled Optometric Assistant. With knowledge from the insurance side and the medical field she launched her credentialing career by responding to a newspaper ad over 20 years ago. The next step in her career path was to start a credentialing company (CCA).
She’s a MacGyver at home and the office as well as a gardener. Sherry rescues all sorts of critters in need (turtles, snakes, kittens, dogs) they have a way of finding her. She finds them a good home.
Sherry has two sons and two grandchildren. Her grandson just joined the United States Army and her granddaughter is a Cheerleader at her high school. (Go Pirates!) When Sherry isn’t working you will find her walking her dog. She loves Dogs! Visiting family and friends, or a new hobby crocheting, (learned during Covid-19).
(Go Chiefs and Royals!)
In Memory of Sondra Smith
Sondra has been instrumental in helping create a premier three generation healthcare provider credentialing company in Kansas City. She has over 25 years of work experience in varying avenues of the healthcare industry.
She is dedicated to providing solutions for the specific needs of her clients regarding all aspects of provider credentialing for enrollment into insurance plans, and hospital staff affiliation.
She is the author of a Physicians Credentialing Handbook, and a past president of the Kansas City Chapter of the National Association of Medical Staff Services. Sondra is a native of her beloved Kansas City, MO. Sadly, Sondra passed away in 2021.
Lianna Madsen
Lianna has 27 years experience in the health care industry. With hands on patient care experience to over 20 years experience Credentialing and Contracting.
Lianna is a native of Florida and moved to Utah 16 years ago. She is married with 4 adult sons and 7 grandchildren. When Lianna isn’t working, you will find her doing crafts with her grandchildren, listening to music or at an MLB baseball game. (Go Red Sox!)